Frequently asked questions

Scanix is a commerce platform for creators and businesses to launch and run their own branded online store.

Yes — the Free plan lets you create a store with a Scanix URL, limited products, and a 5% platform fee, no credit card required.

Custom domains are available on the Pro and Business plans once the custom domains feature rolls out to your account.

Subscriptions are billed monthly via Stripe. You can upgrade, downgrade, or cancel any time from your dashboard billing page.

The shop system is fully architected and being rolled out gradually. You can register today and use "Notify me" to be first in line.

Scanix accounts sign in with Discord only — there is no separate Scanix password to set or remember. Your first sign-in creates your account automatically.

Sessions are HttpOnly, Secure, and rotated per device; you can review and revoke any active session from your account settings. Discord OAuth uses signed state validation on every sign-in.